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Help centre · Getting started

Connect the office mailbox

The app's emails and calendar invitations go out from your own office address.

Choose the mailbox

SiteCabin sends its emails, calendar invitations and drafts from one mailbox of yours. Best is one made for the app, such as app@ your firm's address, so it keeps working when people come and go. The app can use that one mailbox and nothing else in your Microsoft account.

It needs to be a mailbox that can send email, with a password you can sign in with.

Steps

  1. Find the mailbox card

    In SiteCabin, open App settings and find Office mailbox. Press Connect… (you need to be an admin in SiteCabin).

  2. Sign in as the mailbox

    Microsoft opens. Sign in as the mailbox the app should use, not as yourself, and accept the permissions Microsoft asks for.

  3. Check it's connected

    Back in SiteCabin, the card shows the mailbox's address and Connected.

  4. Set where replies go

    Replies go to the office email on Company settings, so check that address is the one your office reads.

If it stops working

The card shows Stopped working, usually because the mailbox's password was changed or the account was removed. Press Connect again… and sign in as the mailbox again.

Stuck? Email support@sitecabinapp.co.uk and say which screen you were on. We reply within one working day.